COVID-19 Operation Updates

Important update for members and guests regarding Ramsgate RSLs’ reopening

Our priority is the safety of both our patrons and staff as such, here is some information on what to expect when you visit the Club:

Conditions of Entry:

  1. All patrons are required to sign-in when entering the Club. This includes members of the Club.
  2. All person’s entering the Club will be encouraged to sanitise their hands as they enter the Club and as they leave.
  3. When entering the Club, patrons will be screened by Door/Reception staff for visible COVID-19 symptoms.
  4. Patrons displaying symptoms will be isolated in a pre-determined area, have their temperature checked and may be asked to leave.
  5. Should a patron be asked to leave the Club they will not be able to re-enter the Club until they provide proof of a negative COVID-19 test result.
  6. Should a patron of Ramsgate RSL test positive for COVID-19, the relevant authorities will be informed and entry records provided.
  7. Please adhere to social distancing and directional signage throughout the Club.
  8. We kindly ask that you apply social distancing when queuing and refrain from overcrowding and commingling (moving from area to area within the Club).
  9. Please adhere to the direction of our CovidSAFE Marshalls who will be enforcing compliance with social distancing, area capacity limits and other regulations.
  10. Where possible we encourage contactless payment options.
  11. Furniture and seating in dining areas have been modified so that patrons can socially distance. Please refrain from moving or rearranging Club furniture.
  12. Please use hand sanitiser stations place throughout the Club to reduce virus transmission.
  13. Consumption of food, beverage and use of gaming machines must be done whilst seated.

Club Entry & Operating Hours

Access to Ramsgate RSL will be exclusively via the main doors at the front of the Club only. Patrons will be required to follow directional signage to enter and exit the Club. Ramsgate RSL are required to record the names and contact details (Phone/Email) of all members, guests and staff that enter the Club, and retain this information for 28 days for contact tracing purposes as per NSW Government regulations.

The Club is open from 10am – late daily.

Bars & Restaurants

The Kitchen by Mike’s Grill and Zen Restaurant will be open as per trading days and hours displayed on our website. We urge you to make a booking at both restaurants in order to ensure you can fit within each areas capacities.

Seating at all bars and restaurants have been arranged so that chairs & tables are distanced at 1.5 metres to allow all patrons the opportunity to socially distance. Additional seating is available for overflow of restaurants in our function rooms.

Where possible we encourage contactless payment options.

Membership & Ramsgate Rewards Loyalty Program

The next tier review for the Ramsgate Rewards Loyalty Program will take place in January 2021. Our annual Bonus Points purge will not take place at the end of December 2020 and all members Bonus Points will remain valid until the end of December 2021.

For new memberships undertaken in January, February & March 2020, your Club vouchers will have an extended validity until 31st December 2020.

Member Promotions

Members birthday draws have been discontinued and will be reviewed again once capacity restrictions ease.

Raffles

Club raffles are not taking place at this stage. We will continue to review this and have them return as capacity restrictions ease.

Courtesy Bus

Ramsgate RSL will be operating Club courtesy buses with reduced passenger numbers. We ask that you please be understanding and patient as we manage the multiple trips.

Functions & Events

Functions and events are currently not available at Ramsgate RSL.